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Under My Status, set your availability (Mobile, Away, Busy). Tap the Menu icon at the top-left and tap on your name.

NOTE: Requesting to Add to Contacts will send a request to the other User, and they will have to accept your invitation to share Team Presence. Search and tap on the contact > Plus ( +) next to Add to Contacts. Under Contacts, tap the Filter icon at the top and choose Directory. To add a new contact that is not part of your company directory tap Plus ( +) under Contacts > Add Contact > Done. Type your transfer-to phone number or search a contact in My Contacts/Directory. While on a call, tap Ellipsis (…) in the bottom-right corner and choose Transfer. Choose Call_first to transfer and speak to the call recipient before completion. Search any internal contact by typing their name or searching My Contacts/Directory. Dial *11 on the physical phone to pull the call from the app to the physical phone. NOTE: Users can pull active calls from a physical phone to the app, and vice versa. Tap the Call or Video button at the top of the chat window.

Tap on any Contact > Call or Video button.

Tap Dialer > enter the phone number > Call or Video button.

Make and receive calls from the Nextiva Mobile App, similar to how you would on a physical Nextiva phone. Make an outbound call from the Nextiva App using one of the following methods: Choose the operating system for the device you are using below.